If you wish to cancel an order that has already been dispatched for delivery but has not yet been delivered, please get in touch with our Customer Support via chat assistant or simply call us at +977-9801818399/98 between 9.00 AM to 7.00 PM
In case you have cancelled an order, which has already been handed over to the courier company on our end, they may still attempt delivery. Kindly do not accept the delivery of the order. You will however, have to pay the standard cancellation fee of Rs 50 if it is cash on delivery.
If you have paid via esewa/direct bank deposit, we will deduct Rs 50 as a standard cancellation charge for orders that have already been shipped. We will refund your money within 24-48 business hours once we receive the products.